Skills & Competencies for Telecommunications Analyst I

Telecommunications Analyst I job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Telecommunications Analyst I

Monitors an organization's telecommunications network.

JOB RESPONSIBILITIES for Telecommunications Analyst I

Tests and reviews an organization's telecommunications system to ensure dependable operation. Records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers.

Telecommunications Analyst I SALARY RANGE

BASE 50%
$68,752
TOTAL 50%
$69,805
Job Level
P01
Job Code
IT10000077
Education/Degree
Bachelor's Degree
Reports To
Manager

Telecommunications Analyst I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Telecommunications Analyst I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

8 general skills or competencies (Job family competencies) for Telecommunications Analyst I

1 Job Family Competencies – Customer Support
Proficiency Level -1
Skill definition-Providing responsive and relevant support to customers to address issues and problems on our products or services and ensure customer satisfaction.
Level 1 Behaviors
(General Familiarity)
Lists customer service tools used to track customer interactions and improve service delivery.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the planning and execution of customer service tactics to improve service quality.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses metrics in analyzing areas of opportunities for customer service.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on effective techniques in customer service to retain customers and increase value.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads customer support operations to monitor and determine growth opportunities for customer satisfaction.
See 4 More Skill Behaviors
2 Job Family Competencies – Information Security
Proficiency Level -1
Skill definition-Ability to apply information security procedures for preventing unauthorized access, use, disclosure, disruption, modification, inspection, recording, or destruction of confidential, private, and sensitive information.
Level 1 Behaviors
(General Familiarity)
Lists the components that comprise a successful information security program.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports a team in strengthening an information security program through the implementation of initiatives.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with business stakeholders to define information security processes.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends IT solutions to help clients manage information security risks.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes information security functions to prevent privacy issues.
See 4 More Skill Behaviors
3 Telecommunications Analyst I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Analyst I
Proficiency Level - 4
5 Competency for - Telecommunications Analyst I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Telecommunications Analyst I

1 Core Competencies – Analytical Thinking
Proficiency Level -2
Skill definition-Gathering, organizing, and analyzing information to identify the root cause of organizational problems and develop alternative solutions accordingly.
Level 1 Behaviors
(General Familiarity)
Lists skills, traits, and characteristics of analytical thinkers.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Illustrates logical relationships among diverse entities.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Investigates analytical thinking tools and incorporates them accordingly.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides others to analyze all factors and parameters that need to be considered.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes the adoption of business intelligence analysis technology to drive strategic decisions.
See 4 More Skill Behaviors
2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
See 4 More Skill Behaviors
3 Telecommunications Analyst I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Analyst I
Proficiency Level - 4
5 Competency for - Telecommunications Analyst I
Proficiency Level - 5

Summary of Telecommunications Analyst I skills and competencies

There are 0 hard skills for Telecommunications Analyst I.
8 general skills for Telecommunications Analyst I, Customer Support, Information Security, Local Area Networks, etc.
6 soft skills for Telecommunications Analyst I, Analytical Thinking, Attention to Detail, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Analyst I, he or she needs to be proficient in Analytical Thinking, be proficient in Attention to Detail, and be proficient in Time Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.